- To recover an invoice in case you’ve incorrectly marked an invoice as paid, delete the corresponding receipt that was generated and delete it.
- To do that, please find that booking under Bills > Receipts > and use the calendar option to navigate to the date when the receipt was generated.
- Here, you will need the exact date of when the receipt for that booking was generated. Now, use the Action button which is the three vertical dots at the end of every receipt and click on the deleted button.
- The invoice with the corresponding receipt will be deleted and now the invoice will not appear greyed out. You cannot adjust the invoice or send it to the customer again for re-payment.